Uncover and expand the full potential of your organization
Change starts with
a conversation.
We’re a marketing firm in the business of change. Leaders come to us with a vision for something different. Something more. Once we understand their goals, we advise on the best strategy for achievement. This plan becomes the trailhead of our journey together, from brand development through website launch and content campaigns.
Typical client Journey
Practice Areas.
While we welcome clients in almost any industry, we have deep expertise in these areas:
Food.
The Muse story is rooted in foodservice. We started in restaurant branding over a decade ago and we’ve grown to advise clients at almost every stage of the food system, from regional growers to the biggest food manufacturer in the world.
Wellness.
Our experience in change management translates well to wellness clients, where behavioral change is often required for real results. Using our proprietary Change Stage Framework, we show wellness leaders how to best connect with prospect motivations and deploy content to increase customer lifetime value.
Belonging.
Membership- and place-based organizations choose Muse to promote their values to current and future members, residents and business owners. In addition to brand strategy, these clients often require strong, compelling content that cultivates community across online hubs and in-person events.
Tell Us Your Vision.
Our Leaders.
Jackie Bebenroth : Principal & Brand Advisor
Jackie believes in the power of the pen. She leads strategic messaging sessions with business executives to set the course for powerful positioning. Her work, ranging from local restaurant branding to six-figure global initiatives, has flown her around the country to speak on content marketing. She’s picked up a few accolades along the way, most notably a SXSW Interactive finalist award and Content Marketing Institute’s Content Marketing Leader of the Year.
Lauren Konst : Account Manager
Lauren is a Clevelander by choice, not by birth. With a background in integrated marketing communications, advertising strategy and event management, she effortlessly pitches grassroot marketing ideas and creative solutions to solve business challenges. Her top priority is to build long-lasting relationships with our clients.
Eric Deitz : Director of Strategy & Operations
Eric has nearly two decades of marketing leadership experience. He has successfully built and grown brands across service, hardware and food categories at businesses ranging from startups to global Fortune 500 companies. Eric believes that a strong brand strategy is the foundation and differentiator that unlocks business growth. As Director of Strategy & Operations, Eric champions collaboration between clients and our team to build and activate impactful solutions for brands.
Lindsey Schober : Brand Strategist
Lindsey is a brand champion. She brings an important perspective to brand building and positioning, drawing from her diverse experiences in advertising, branding and business management. As Brand Strategist, Lindsey understands the importance of authenticity across all brand touchpoints and guides clients through the opportunities of evolving their brand. Lindsey is a two-time transplant to Northeast Ohio and is excited to work in Cleveland.
Megan Factor : Content Manager
Megan is a Northeast Ohio native and passionate creator, both professionally and personally. She developed her content marketing skills working in a wide range of industries and pulls inspiration from her diverse experiences. Her keen eye for design, penchant for writing, and love of good storytelling work together to create meaningful content that provides value to clients.
Lauren Hudac : Account Executive
Lauren is a native of Cleveland’s West Side who boomeranged back to the area after earning her degree in Marketing. She has over twenty years of experience in the marketing industry and has spent the last decade leveraging her skills in branding and web development projects. She has worked with Fortune 500 companies and startups alike, spanning a wide array of industries. Her passion is people and helping them achieve their goals is her purpose.
Annie DePerro : Agency Coordinator
Annie enthusiastically embraces change – for herself and clients. As a certified health coach of ten years, her background is focused on helping people make physical and transformational changes. She gracefully pivots to accommodate the shifting needs of both clients and colleagues with keen attention to detail and creativity. Annie plays a key role in implementing new concepts and ideas to keep the agency running efficiently.
Austin Jenkins : Content Developer
Austin has more than a decade's worth of experience taking on writing and design challenges. In work and in life, he seeks to use his imagination to inspire. His creativity is fueled by what surrounds him, the incredible people and places that make up Cleveland. When he’s not at the Muse office, you’ll find him at a Tremont cafe, on a Metropark running trail, or at a Browns, Guardians or Cavs game.
Inspiring Positive Change in the Human Experience.
We work with visionary leaders who are passionate about fueling the evolution in the industries
they serve. Our clients understand that sustained change requires ongoing investment.
As such, our minimum client engagement is $25,000 with an average annual commitment of $100,000+.
Our business acumen is weighted in food, wellness and belonging, but we occasionally
take engagements in other categories that have the power to make a difference.