Now Hiring: Senior Account Executive

Start Date: October 1, 2025

Location: Hybrid (Cleveland, OH) or Remote (ET hours required) 

About Muse 

Muse is a brand strategy and content marketing agency serving clients in food, wellness, and finance – all the good things in life! We help businesses identify their purpose, evolve their brands, and tell their stories in ways that truly connect with their audiences. 

We're seeking an experienced agency Account Executive who's ready to own client relationships and drive meaningful results. This isn't about juggling dozens of accounts or checking boxes; it's about becoming a strategic advisor who helps clients win in competitive markets. 

About Our Client Relationships 

When agencies claim to be "a partner, not a vendor," we actually mean it. You can tell by how we structure our work: our Account Executives manage just 6–8 clients at a time, allowing for deep business understanding and genuine advisory relationships. Here's how it works: 

• Strategic Foundation: Many relationships begin with brand strategy engagements directly with C-suite executives and business owners 
• Long-term Partnership: Clients typically evolve into ongoing content, creative, and communications retainers where we become an extension of their marketing teams 
• Custom Growth Plans: Our AEs manage and optimize quarterly strategies built around best-in-class content and creative brand campaigns 

What You'll Do 

• Client Leadership: Own the relationship for a portfolio of high-value accounts (mix of project and retainer). Build trust through strategic thinking, clear communication, and consistent delivery. 
• Account Growth: Spot opportunities before clients do. Write compelling proposals and present recommendations that expand scope naturally through demonstrated value. 
• Project Orchestration: Transform client challenges into actionable briefs. Manage budgets, timelines, and deliverables while keeping quality standards high and projects profitable. 
• Strategic Partnership: Work alongside our Principal to develop, present, and measure client strategies that drive real business outcomes. 
• Quality Control: Provide final review on all client work, ensuring every deliverable reflects Muse's reputation for excellence. 
• Resource Coordination: Manage relationships with specialized partners (web development, digital advertising, research, freelancers) to expand our capabilities. 

What We're Looking For 

This role demands energy, strategic thinking, and genuine curiosity about our clients' businesses. Our high-performance, low-drama team values direct communication and proactive problem-solving. 

Must-Haves: 

• 7+ years of agency experience in client-facing marketing roles 
• Corporate brand experience valued, mid-size client experience preferred  
• Proven track record of growing accounts through strategic recommendations and scope expansion 
• Exceptional writing, editing, and presentation abilities 
• Deep understanding of branding, content strategy, and integrated communications 
• Strong project management skills with the ability to handle multiple complex accounts 
• Strategic mindset – you advise clients on solutions rather than simply executing requests 
• Self-direction and initiative to prioritize, delegate, and adapt as business needs evolve 

Why Choose Muse? 

• Award-Winning Work: We're nationally recognized for creative excellence and strategic impact that drives measurable business growth. 
• Selective Client Base: We work with companies that value collaboration, maintain high standards, and treat our team with respect. (Yes, we actually have a Nicest Client Award, and the competition is fierce!) 
• Clear Growth Path: Strong performers can advance within 12–24 months. 
• Industry-Leading Development: We send team members to premier workshops and conferences (AMI, David Baker) to accelerate career growth. 
• Wellness-Centered Culture: Annual wellness perks including life coaching, ergonomic workstations, spa treatments, and other benefits focused on your well-being. 
• Intentional Mentorship: Monthly 1:1 sessions designed specifically for your personal and professional development. 
• Flexible Schedule with Recharge Time: Hybrid or remote work options, summer half-Fridays, and performance-based additional PTO. 

Compensation & Benefits 

• Competitive salary based on experience (if curious, reach out to inquire before applying) 

• Commission and performance-based bonuses 

• Health & dental insurance (50% company-paid) 

• Paid time off, wellness days, half-day summer Fridays 

• Pre-tax Flexible Spending Account after 90 days 

• Simple IRA with 100% company match (up to 3% of base salary) after six months 

• Professional development budget 

• Additional performance incentives 

The more diverse our team, the stronger our work becomes. We welcome candidates from all backgrounds who bring unique perspectives, skills, and experiences to our collaborative environment. 

To Apply: Send your cover letter and resume to jackie@museheadquarters.com