Agency Musings

Brand insights, ideas and inspirations from the Muse team.

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What’s Working in Credit Union Marketing Right Now

By: Jackie Bebenroth

Insights and inspiration from the 2025 MAC Conference

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What’s Working in Credit Union Marketing Right Now
By: Jackie Bebenroth

Jackie Bebenroth, Muse Founder & Principal At the 2025 Marketing Association of Credit Unions (MAC) Conference, the conversation was clear: the most successful credit unions

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Now Hiring: Senior Account Executive

Start Date: October 1, 2025 Location: Hybrid (Cleveland, OH) or Remote (ET hours required)  About Muse  Muse is a brand strategy and content marketing agency

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A bridge over a raging river is a metaphor for overcoming hurdles during a brand refresh.
How to Avoid the Hidden Hurdles of a Brand Refresh

While the benefits of a strategic brand refresh are undeniable (realigned team focus, sharper audience targeting, and renewed market positioning), the journey can be dotted

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an overhead shot of a beach where the dark waters gradually become lighter as they transition to the sand, reflecting the measured progress of brand transition strategy
How to Lead a Brand Transition Without Losing Your Customers

One common question we field during a rebrand is, "Will our customers still recognize and trust us when we change?" Change doesn't have to cost

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A view of the sunset in the sky with purple and pink clouds behind a signpost indicating brand refresh direction
The Hidden Ways a Brand Refresh Benefits Your Business

Brand refresh never happens on a whim. More often, it's a slow response to unmistakable signals. Common ones I've noticed are:  Campaigns aren't converting like

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When Your Brand Story Evolves: How to Navigate Identity Shifts
By: Jackie Bebenroth

Considerations for Evolving Your Brand Narrative with Confidence   Stagnation can be a death sentence for modern brands. As we've guided dozens of C-suite leaders through

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An illuminated laptop sits on a grey desk. The screen shows a Google Analytics 4 report.
Q&A: Navigating AI Overviews, Site Traffic Drops & the New Frontier of Search
By: Lauren Konst

Trends in Site Traffic and Content Engagement As a branding and content marketing firm, we make it our business to help clients build visibility and

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How a Unifying Brand Narrative Helps Your Organization Achieve Strategic Goals
By: Jackie Bebenroth

Brand Narrative Bridges Past Leadership Legacy & Voices of Modern Members As a brand advisor who has guided brand evolution for many organizations, I've witnessed

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Looking up at two skyscrapers from the sidewalk
C-Suite Leaders’ First 100 Days: How Brand Positioning Builds Authority
By: Jackie Bebenroth

Power of First Impressions: Why Brand Positioning Matters in the First 100 Days  A new C-suite leader's first 100 days represent a critical window of

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Jackie Bebenroth: Podcast Library

Jackie Bebenroth, Muse Founder & Principal, is focused on change. She leads Muse and supports ambitious organizations in defining their voice and growing their impact.

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