Agency Musings

Brand insights, ideas and inspirations from the Muse team.

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Turning Our Advice Inward: The Muse Brand Refinement, Part 1

By: Jackie Bebenroth

A look inside what happens when a brand strategy firm refines its own identity.

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Turning Our Advice Inward: The Muse Brand Refinement, Part 1
By: Jackie Bebenroth

Jackie Bebenroth, Muse Founder & Principal After fifteen years of helping organizations redefine their brands, we know that the need for a brand refinement can

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Brand Archetypes Explained: How Personality Drives Differentiation
By: Jackie Bebenroth

Jackie Bebenroth, Muse Founder & Principal A Brand Archetype Should Be Part of Your Marketing Team's Toolkit The brands that consumers can't stop thinking about aren't smarter than the

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A Guide to Rebranding vs. Brand Refresh vs. Refinement
By: Jackie Bebenroth

Jackie Bebenroth, Muse Founder & Principal Rebrand, Refresh, or Refine? How to Know What Kind of Brand Change You Actually Need When new clients come

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What’s Working in Credit Union Marketing Right Now
By: Jackie Bebenroth

Jackie Bebenroth, Muse Founder & Principal At the 2025 Marketing Association of Credit Unions (MAC) Conference, the conversation was clear: the most successful credit unions

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Now Hiring: Senior Account Executive

Start Date: October 1, 2025 Location: Hybrid (Cleveland, OH) or Remote (ET hours required)  About Muse  Muse is a brand strategy and content marketing agency

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A bridge over a raging river is a metaphor for overcoming hurdles during a brand refresh.
How to Avoid the Hidden Hurdles of a Brand Refresh

While the benefits of a strategic brand refresh are undeniable (realigned team focus, sharper audience targeting, and renewed market positioning), the journey can be dotted

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an overhead shot of a beach where the dark waters gradually become lighter as they transition to the sand, reflecting the measured progress of brand transition strategy
How to Lead a Brand Transition Without Losing Your Customers

One common question we field during a rebrand is, "Will our customers still recognize and trust us when we change?" Change doesn't have to cost

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A view of the sunset in the sky with purple and pink clouds behind a signpost indicating brand refresh direction
The Hidden Ways a Brand Refresh Benefits Your Business

Brand refresh never happens on a whim. More often, it's a slow response to unmistakable signals. Common ones I've noticed are:  Campaigns aren't converting like

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When Your Brand Story Evolves: How to Navigate Identity Shifts
By: Jackie Bebenroth

Considerations for Evolving Your Brand Narrative with Confidence   Stagnation can be a death sentence for modern brands. As we've guided dozens of C-suite leaders through

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An illuminated laptop sits on a grey desk. The screen shows a Google Analytics 4 report.
Q&A: Navigating AI Overviews, Site Traffic Drops & the New Frontier of Search
By: Lauren Konst

Trends in Site Traffic and Content Engagement As a branding and content marketing firm, we make it our business to help clients build visibility and

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